Refund Policy
Last updated: May 2026
We want you to be completely satisfied with your InstaGiveawayPicker Pro purchase. This Refund Policy explains when and how you can request a refund.
7-Day Money-Back Guarantee
All paid plans — including Pro Monthly, Pro Annual, and the 12 Giveaways pack — come with a 7-day money-back guarantee. If you are not satisfied with the Service for any reason, you may request a full refund within 7 days of your purchase date.
How to Request a Refund
To request a refund, email us at [email protected] with:
- The email address used for your purchase.
- Your order or transaction reference (if available).
- The reason for your refund request (optional but appreciated).
We will process your refund within 5–10 business days. The refund will be issued to the original payment method used at the time of purchase.
After the 7-Day Period
Refund requests made after the 7-day window are evaluated on a case-by-case basis. We may issue a partial or full refund at our discretion if:
- The Service experienced a significant outage or technical issue that prevented you from using your Pro features.
- You were charged in error (e.g. duplicate charge).
Subscription Cancellations
Cancelling a subscription (Pro Monthly or Pro Annual) stops future billing but does not automatically trigger a refund for the current billing period. Your Pro access remains active until the end of the period you have already paid for.
If you cancel within the first 7 days of a new subscription or renewal, you are still eligible for a full refund under our 7-day guarantee.
Non-Refundable Situations
Refunds will not be issued in the following cases:
- The draws included in your plan have already been fully used.
- Your account was suspended or terminated due to a violation of our Terms of Service.
- The refund request is made more than 30 days after the original purchase date (unless a billing error occurred).
Chargebacks
We encourage you to contact us directly before initiating a chargeback with your bank or credit card provider. We are committed to resolving disputes quickly and fairly. Chargebacks initiated without prior contact may result in suspension of your account.
Contact
For refund requests or billing questions, reach out to us at [email protected]. We typically respond within 24 hours.